BEYUL EVENT FAQ
Set on 32 acres along the Frying Pan river, the Diamond J guest lodge is a forested haven in a wild Colorado mountain valley.
We share this place with foxes, elk, black bears, hawks, eagles, and trout. Surrounded by the red rock of the river valley, the retreat is nestled in groves of Colorado blue spruce, Aspen and Douglas fir trees. The extensive property has both welcoming gathering spaces and private corners for solitude.
At 8300 ft, our mountain ecology means changing magic throughout the seasons: a blanket of pristine deep Rocky Mountain powder in the winter, the sweet green emergence of spring, the glory of summer among the peaks, and a fireworks show of glowing hues in the fall.
The retreat is surrounded by the White River National Forest, which creates privacy and access for backcountry skiing, hiking, backpacking, and hunting. It’s 26 miles up from the confluence with the Roaring Fork, just five minutes beyond Ruedi Reservoir, a beautiful 1,100-acre lake where you can enjoy sailing, water skiing, windsurfing, kayaking, and fishing. World-class mountain-biking, climbing, paragliding and skiing are within a short drive.
ACCESSIBILITY
It is our goal to ensure that we are providing a seamless experience for all of our guests and that everyone is able to access all areas of our website and our property.
Should you have difficulty using or accessing any section of our website, please contact us immediately at hello@beyulretreat.com. Aside from working with you to ensure you are provided with the information and assistance you need, we are committed to ensuring that each feature on our site is accessible for everyone and we will take the appropriate steps to address any shortcomings.
We have one accessible cabin, The Aspen Lodge, featuring an ADA-compliant bathroom with a standard tub/shower with safety bars. We do not have a roll-in shower. We also offer a visual and tactile alert device, door-bell, alarm clock and Braille-labeled room numbers.
We encourage all guests with disabilities or mobility concerns to please contact us to discuss room options, property layout and specifications.
CANCELLATION POLICY
Cancellations will be accepted without charges as long as you cancel 2 weeks in advance of your arrival date. If you cancel less than 2 week prior to your arrival date, you will be charged for your full reservation. Please reach out if this does not work for you: hello@beyulretreat.com.
At the time of cancellation, we will provide you with a cancellation number and email you a cancellation notice. We suggest you save this communication.
CHECK-IN AND CHECK-OUT
Check-in time is between 3:00pm and 6:00pm. Check-out time is 10:30am.
If you plan to arrive after 6pm, please contact us in advance so we can make appropriate arrangements for you.
If you desire a late check-out and your room is available, a half-day room rate will apply up to 6pm. A full-day rate will apply to guests wishing to depart after 6pm.
Should you choose to leave prior to your agreed upon departure date, please know that you will still be charged for your remaining nights.
The minimum age to reserve a room is 18.
HOUSEKEEPING
At Beyul Retreat we do not provide housekeeping in the middle of your stay. Should you need trash removed, a change of bed linens, or a set of fresh towels, please let us know and we will gladly assist you.
FRONT DESK HOURS
Our front desk is open 8:30am to 6pm. If your travel plans have you arriving to Beyul after 6pm, please contact us in advance so we can make appropriate arrangements for you.
PARKING
We offer complimentary outdoor parking on our premises.
PAYMENT
We do charge 100% of your stay upon you making your reservation. We accept a variety of payment methods, including:
Visa
MasterCard
American Express
Discover
PETS
We allow dogs to stay in the Snug Cabin, Valley View, Red Mountain, McGee, Longbranch, Larkspur, Pine Lodge, and Hermitage onsite. Dogs are not allowed in the Main Lodge/ We reserve the right to refuse a room to a guest whose dog we deem to be unsafe or overly loud in such a way as to harm or bother other guests. We take special care to clean each room by following special post-pet procedures. As such, we charge a $50/pet/night Pet Fee for smaller cabins and $100/night/pet for the Aspen lodge and Mountain View cabins. If there are any damage we will charge a replacement fee.
Please make sure to clean up after your pet and to properly dispose of any waste.
Please do not leave your dog unattended in your room.
Due to allergy and safety concerns, we do not allow any other types of pets. We welcome all service animals with the proper documentation at no additional charge.
HOT TUB & SAUNA
Our hot tub and sauna are open 24 hours, with quiet hours before 8a and after 9p. The hot tub is closed on Mondays for a deep clean.
QUIET HOURS
Our Quiet Hours are between 10pm and 8am. We ask that you please adhere to those out of respect to your fellow guests.
SMOKING
Smoking is only allowed in the designated smoking areas and is prohibited in any of the indoor spaces including, lodge rooms, cabins and main lodge area. If you do smoke in a room, you will be assessed a $250 cleaning fee.
DAMAGES
The guests are liable for any damage caused (whether by the deliberate, negligence or reckless act to the hotel, or property caused by you or any person in your party. Beyul Retreat has the right to charge the credit card on file necessary to compensate for any damage caused. Should the damage come to light after the guest has departed, Beyul Retreat reserves the right to contact you and to charge your payment for any damage incurred to your room or the retreat property. We will make every effort to rectify any damage internally prior to contracting a specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
Damage to mattresses and linen including, sheepskins, towels, mattress pads, sheets, bedspreads, and blankets caused by the use of body oil, red wine, make-up, and dirt will result in a special cleaning, repair, or replacement charge.
SPECIAL REQUESTS
Special requests like a Pack & Play, iron, and other items can be made by asking the Front Desk. If there is anything else we can do to make your stay with us even more special, do not hesitate to ask: Hello@beyulretreat.com
THIRD PARTY RESERVATIONS
Any reservation made through a third-party site may be subject to different policies and may require prepayment or a deposit. If you have any special requests or needs, we suggest Beyul directly. If you book through a third-party site any revisions or changes to the reservation must be made directly with the originating site. Beyul cannot make any changes to third-party reservations.